ATTENDEES
Ingrid Meier – Business owner and Head of Integrated Communications Sonam Sadnani – Workplace Community Lead Jack Wai – On Tap Content Manager Iban Rosier – Domain Architect Nebojsa Zivanovic – Collaboration / End-user devices team Lucy Todorovska – Manager HR,CA,Legal Technology Rene Heckler – Product Owner D&T
We build true human connections and break down barriers because we believe great moments of shared experiences are the best in life
Enterprise Partners
Head Of Product & Engineering
Enterprise Solutions Consultant
Head of Implementation
Head of Business Operations
Head of Customer Success
- Two-way communication augmented with an integrated activity feed
- A single mobile first application for all company interactions, providing a seamless experience across the entire workplace
- Configurable and scalable: easily scales and supports organizations of all sizes
- Enterprise-grade security with advanced compliance features, ISO27001 and Cyber Essentials Plus certified
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Allow your leadership team to be accessible and visible through one-single communications channel.
Through targeted Polls and Surveys, create an instantaneous feedback loop with your workforce, keeping leadership aligned to what really matters to them.
Enable your leadership to share key messages and updates to your employees through dynamic media.
Keep a pulse on how effective your communication strategy has been by tracking live metrics.
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AI-ASSISTED CONTENT
Heat maps Heat Maps Blink will use AI and guide you when to post based on heat maps that analyse historical data of user engagement at different times throughout the day. This feature will help optimise your posting schedule and ensure maximum reach and impact for your content. Blink Assist Blink Assist, powered by AI, will offer suggestions and insights for post creation, helping you generate compelling and relevant content to increase user engagement. Blink Assist
Recognition insights
Read more Kudos Using our custom employee recognition micro-app, we cantrack: Total number of recognition posts over last 30 days (filterable by custom date range) Popular posts that are getting the most reactions Breakdown of posts by recognition category Leaderboard of who is sharing the most recognition posts
Feed analytics
Feed analytics will cover all aspects of Feed including: Show key metrics such as engagement, reach, views, likes, comments, acknowledgements (can be summarised by month) How metrics are changing over time Breakdowns by department, location, manager, team, and job title Manager leaderboards so you can measure performance Recommendations for change to maximise Feed reach
Chat analytics
We treat user’s chat data sensitively. Our chat analytics will focus on your channel and chat usage and how you can optimise them. We’ll provide a summarised level of the kind of messages employees are sending - for example, posting in chats vs channels or messaging managers vs peers.
User profile management
Blink offers a number of options when it comes to managing your user account details and keeping them in sync with your system of record. User account management options SCIM 2.0 → industry standard API protocol CSV via SFTP → scheduled batch sync Manual bulk upload → via Blink admin portal Manual UI updates → via Blink admin portal Click here
Team provisioning
You can import your team structures into Blink automatically or create them manually to tailor communications and manage access to Hub resources. Managing team membership in Blink SCIM 2.0 → industry standard API protocol Automated rules → based on user profile fields Manual rules → add individuals to a team via Blink admin portal Reporting Teams → created automatically based on employee/manager hierarchy Click here
50,000 employees
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Desk-less vs Desk-Based Approach
Desk-based Workers Desk-based workers typically have access to a computer or laptop and are able to work from a fixed location. They may have more consistent and reliable access to the internet and are less "on the move". This means that engagement apps for desk-based workers can be more information-dense and content-rich, with a focus on productivity and efficiency. Desk-less Workers Deskless workers, on the other hand, are often on their feet and working from various locations throughout the day. They may have limited access to a computer or laptop and may rely more heavily on their mobile devices. This means that engagement apps for deskless workers should be designed with simplicity and ease of use in mind, with a focus on providing the most important information quickly and easily. Deployment Strategy Blink connects and enables not just your frontline workers, but those behind a desk as well. It's important to design Blink so that it suits the needs of both your frontline staff and your desk-based staff while taking into account their unique differences. Rolling out an employee engagement app to both your desk-based workers and desk-less workers shouldn't differ in terms of process and actions. However, the incentive that compels your desk-based employees to join Blink versus your desk-less employees will differ. Each group has unique needs and wants that should be accommodated by the platform being introduced. Defining what the real "hook" is for each group will ultimately drive the success of the project and is a core part of our ethos. Desk-Less Hooks Hub Integrations (SSO): frontline workers have too many passwords and challenges locating necessary content. Seamless SSO access via the Blink Hub to critical content in your existing systems, such as payslips, is game-changing and time-saving. Localised feed support, team chat groups, and immediate access to management: increases peer-to-peer communication as well as boosting recognition & engagement for workers who've previously felt disenfranchised or forgotten. Automated notifications: Employees can be notified about personally-important or work-critical information immediately - including real-time shift availability, payslip availability, or time-sensitive training as just a few examples. All streamlined in one place instead of in disparate systems. Digitised processes/forms: Less time spent by team members on time-consuming tasks by offering digital forms for holiday requests, expenses, reporting incidents, maintenance issues, and more. Totally customised to your needs. Our customers have direct access to our Product team. Our top requested features can be found here: Blink Product Portal Externals in Blink Many of our organisations manage some form of agency, temporary or bank staff on Blink. Franchising contracts & driver shortages in the UK mean transport customers are frequently sharing staff (Go Ahead, Stagecoach, Metroline). NHS Fife manages bank staff on Blink scaling up or down depending on demand. Some healthcare customers, such as Elara Caring, also involve patient communities on Blink. We also have customers using our company structure to manage multiple brands/subsidiaries centrally, while giving them a unique brand experience. Our team & permissions structure allows you to configure the content displayed in the Feed & Hub by group. This means external users can exist in the same environment as permanent staff but have restricted view/access. Some organisations also opt to provide a separate platform altogether for subsets of users, managed by nominated admins.
Onsite Launch with Blink
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